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Privacy policy

In accordance with the provisions of the current legislation on the protection of personal data, we inform you that your data will be integrated into the processing system belonging to ROULAUD TRANSPORTS, whose registered office is at ROULAUD TRANSPORTS – 3 rue de la Promenade – 87310 Saint Laurent sur Gorre – France.

What personal data is processed?

Your personal data collected and processed are mainly: your name, surname, civility, email address, postal address, phone number, information about your professional life, your work history, your payment information, your signatures.

How do we collect your personal data?

These Data are collected either on the basis of your consent or are necessary for the performance of a contract. The fight against fraud is based on the legitimate interest of the company ROULAUD TRANSPORTS.

Why do we collect your personal data?

ROULAUD TRANSPORTS informs you that it processes the data in a legal, fair, transparent, adequate, relevant, limited, precise and updated way. This is why ROULAUD TRANSPORTS undertakes to take all reasonable measures to ensure that these are removed or rectified without delay when they are inaccurate. ROULAUD TRANSPORTS processes your data to fulfill its contractual obligations for the printing of your order and the management of your customer account. Without this data, we may not be able to process your order or invoice the products ordered. ROULAUD TRANSPORTS also processes your information to send you promotional offers and product information if you have given consent to do so. You may withdraw your consent to receive marketing and product information at any time by contacting Customer Service.

To whom may we transfer your personal data?

ROULAUD TRANSPORTS informs you that it can proceed to a transfer of the data when it will be necessary (for example to the subcontractors – developers, photographers, graphic designers …). This transfer of data will take place in compliance with the guarantees, measures and rights provided by the legislation in force on the protection of personal data and in accordance with this privacy policy and the data transfer agreement of ROULAUD TRANSPORTS.

The recipients of your Data may be located abroad, including outside the European Economic Area. Any transfer of your Data outside the European Economic Area is carried out subject to appropriate safeguards, including contractual, in accordance with the regulations applicable to the protection of personal data.

How long do we keep your personal data?

ROULAUD TRANSPORTS informs you that the data will be kept for the period strictly necessary for their treatment, in accordance with the regulations in force locally. For example, in accordance with French law, we are obliged to keep the payment and billing information for a period of 10 years. Until you tell us otherwise, we understand that your data has not been changed, that you agree to notify us of any changes and that we have your consent to use them for the purposes mentioned.

What are your rights?

In accordance with the rights conferred by the current regulations on data protection, you can exercise your rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data by sending your request at the postal address indicated above. You can contact the competent supervisory authority (CNIL) to submit the claim that you consider appropriate.

You also have the right to complain to the Commission Nationale Informatique et Libertés (CNIL), 3 Place Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, of any claim relating to the manner in which ROULAUD TRANSPORTS collects and processes your Data.

How do we manage changes to this Privacy Policy?

This privacy policy was last updated on May 25, 2018. From time to time, ROULAUD TRANSPORTS may make changes to its privacy policy and update it on its website. We reserve the right to update our privacy policy at any time and we recommend that you review it frequently.

How to obtain the data protection officer’s (DPO) contact information and the right to lodge a complaint?

For any question related to the collection and processing of your Data by ROULAUD TRANSPORTS, you can contact by email the data protection officer at www.roulaud.com.